Purchase Orders
All purchase orders must be faxed to 1300 656 811 or emailed to admin@con-serv.com.au. Each purchase order must include an order number, Con-Serv product code, quantity required, store details, contact name and delivery charge if applicable.
Stock Returns
For store purchasing errors, customer changes and cancellations, including specified project item(s) returns, a 15% stock return fee will apply on the net value of the returned item. The stock return fee will be waived should the item be returned at the expense of the purchaser, within 21 days of authorisation.
Project Quotations
Unless otherwise stated, quotations will only be held until the last day of each calendar year.
Credits
Credits will not be approved without an authorisation number. Once authorised, credits will be cancelled when they are not returned within three months of the request.
Our Promise
Con-Serv Corporation Australia Pty. Ltd. is committed to high standards of achievement and quality ensuring that products are manufactured from premium grade materials. Con-Serv warrants all products to be free from manufacturing defects for 5 years. Repair or replacement is available should defects other than normal wear and tear become evident under circumstances of normal use. Item(s) must be returned with proof of purchase to Con-Serv Corporation Australia Pty. Ltd. for personal attention.